We guarantee all of the information and Coats of Arms in our products are true and correct, based on historical documents. The information provided is about a name, not a specific family with that name.

Privacy policy: All customer information is kept confidential. We do not share, sell or otherwise give any customer information to any third parties.

Shipping policy: All of the prices on our website include free US domestic shipping. There are additional charges for international shipping. Different items have different creation and shipping times, the description of each item includes estimated shipping times.

Refund policy: As all of our work is custom and created once ordered, we do not provide refunds, unless we are unable to provide the information requested in the order. We will replace or exchange any item that has errors or is damaged in shipping.

Cancelation Policy: We strive to custom create and ship all orders in a timely manner. 24 hours after the order is placed, it is not able to be cancelled, unless with arrangements agreed on by merchant and customer.